This document outlines the key responsibilities and best practices for govNERDs who help facilitate governance within the Optimism Collective. It is intended as a working guide to ensure consistency and effectiveness across Discord and the Forum.
Discord Responsibilities
GovNERDs play a critical role in keeping the Discord community informed and supported. Core responsibilities include:
Security/Permissions
- Obtain govNERD role in discord
- Ensure you have 2FA set up on your discord
Announcements
- Share official updates and relevant information in the #gov-general, #token-house-announcements, #citizen-house-announcements channel.
Community Support
- Respond to governance-related questions in #gov-general, #delegate-discussion and #retrofunding-discussion within 48 hours. There may also be tickets opened by users that the supNERDs need govNERD assistance with.
- Monitor #govNERD-general & #wannabe-govNERDs and provide assistance or clarification as needed.
Issue Management
- Flag spam, inappropriate content, moderation actions or administrative issues to supNERDs.
- Escalate sensitive or high-impact issues to the Optimism Foundation for resolution.
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